Having recently celebrated over 52 years in the auto industry, Mike Douglas has had much time to fine tune his way of doing business. “Respecting and listening to the client is paramount in today’s busy world” says Mike…”and more today than ever.”
His 32 years with Jimmy Lapointe have been rewarding and so extremely lucky to have such a professional and loyal team. Douglas is known in the business as having one of the highest percentages of customer repeat business and that speaks volumes.
Mike is pleased to announce “Team Petawawa is the proud recipient of four consecutive Toyota Presidents Awards!!! Yes, four times back to back, winning the Toyota Stanley Cup with over 248 Canadian teams competing.” Looking to win #5 in 2022.
Again, a big congrats to our hard working team.
To all our loyal customers, a huge Thank You for all your continued support and believing in us.
Born and raised in the military community, the Ottawa Valley will always be where I call home. When not at work, I am enjoying family time with my two daughters.
I’ve been a loyal Petawawa Toyota customer for over ten years, and am super excited to add years worth of customer service skills as I join this amazing team! I can’t wait to meet you all and look forward to being the “Director of First Impressions” for Petawawa Toyota.
Growing up in the military means a lot of his friends are stationed at CFB Petawawa and a lot of young soldiers drive vehicles from Steve. But when he’s at home in Eganville his wife gives the orders and he marches to the beat of a different drummer, his son and daughter.
Doug was born and raised in the upper Ottawa valley, where he continues to happily reside with this wife and son. Doug brings his passion for cars and vast knowledge of the automotive world, along with almost 40 years’ experience in the automotive industry. In the summer he spends his down time relaxing with family and friends at Bona Vista campground. We are very happy he has decided to bring his knowledge and experience to our newly opened used vehicle location, Petawawa 2.0.
I have lived in our great community for 5 years. I am very proud to say my Sister and her husband are both based a Garrison Petawawa and my daughter attends Bishop Smith. I have a wealth of experience in financial lending working in the automotive industry for 5 years and prior was a part of the banking industry for 4 years. I look forward in helping all of Petawawa Toyota’s customers finding the right loan no matter what your credit situation is.
I am happy to join the Petawawa Toyota family and I am looking to dealing with my wonderful customers, past and present, while making many friends along the way, with many years of excellent customer service. I am a happy military spouse and a very proud mother of two amazing kids and I look forward to many years of serving my customers.
Jim has enjoyed 30+ years in the automotive industry. The first 20 years he was an automotive technician, and now for the past 10 years plus has served people as a Sales Advisor. With 30 plus years of experience, he knows cars and is proud to help people solve their vehicle needs. Let Jim put together a deal with real value for you, here, at Petawawa Toyota.
I am a valley girl! Growing up in Eganville, and finally settling in to call Lake Clear my home. I have been working in car sales for 8 years and have returned to Petawawa Toyota where it all began.
My main goal is for the customer to have a great buying experience and become a long time Petawawa Toyota customer. I have won the Silver Award in Top Sales for the last 2 years and will be bringing my attention to detail in the customer service industry with me. Taking the time to listen to my customers and finding the vehicle that suits their wants and needs is my top priority. I continue with follow up after the purchase and make sure I am always available for any questions or assistance my customers may have in the future.
I would like to invite all my customers to drop in and see me at Petawawa Toyota.
Marc is our service manager, working here for 30 years in the automotive trade. He was born and raised in the Alice Township area. He is also bilingual, but most importantly ” He is a legend in our industry who coaches his team to win the Toyota Canada’s President’s Award.” This awarding the dealer ship with the title #1 Toyota Dealer in Canada.
Started life in Lake Dore, moved to Pembroke – still here. I have been referred to as being an artistic animal lover. I suppose in the 25 years I’ve been at Petawawa Toyota parts and service dept. I’ve had the pleasure of meeting many new people and being a part of some of our customers life experiences. Most enjoyable, I would say is watching some of our future Toyota drivers growing up from infants to young adults. How time flies.
Patrick was born in Ottawa and raised in Rankin. As one of youngest person on the team, he already has 4 years’ experience in Parts and Service. Patrick also won one of the Pinnacle Awards being #1 for 2016 This guy is also a genius with modern technology: He is “Electronics” guru, and in 2017 won the Toyota Pinnacle Award for Top Performer in Service Satisfaction.
Come see him, he will always be enthused to help you!
I am most excited to be joining the Toyota team! With over 10 years’ experience in customer service and sales, I am eager to serve our customer’s needs! In addition to being a happy military wife, I am a runner, a yogi and a painter and also love to cook! I’ve enjoyed getting to know our wonderful customers and am looking forward to helping them with all of their service needs in the future.
Hi, my name is Charles Thompson. With over 20 years in the automotive industry I can honestly say I am a car guy at heart. I am very knowledgeable in the day to day workings of the Parts and Service department and look forward to helping you while you trust us with your vehicles.
When I am not at the dealership, I roll with the punches as my two little ones keep me on my toes. My wife and I have lived in the Ottawa Valley for many years and are proud to call it our home. I am a very outgoing and positive individual, when I am not at home you are sure to find me at the ball field.
I look forward to seeing you at your next appointment.
Parts & Service Advisor
Parts & Service Advisor
Hi, my name is Jeramy.
I have been with Petawawa Toyota going on 3 years now. I started out in the Wash Bay and moved up to Detailer for a year and a half. I left for a month, where I then got a call to return back to work the Parts & Service counter. I now work two jobs, 6 months of the year.
I moved here 6 years ago from Corner Brook, Newfoundland.
I like to fish, as I came from a great line of fishermen. I also enjoy going to races to watch and pit crew for my stepbrothers. Another hobby of mine is to go hiking to find water falls, as I find the sounds of the falls peaceful.